Self-Exclusion and Gaming Limitations

1. Self-Exclusion Options

If you need a break from gaming, we offer several self-exclusion options to help you maintain control over your gaming activities.

1.1 Temporary Self-Exclusion

1.2 Permanent Self-Exclusion

2. Gaming Time Limits

Set daily and weekly limits to maintain healthy gaming habits.

2.1 Daily Time Limits

• 1 Hour Daily: Recommended for casual gaming
• 2 Hours Daily: Moderate gaming limit
• 3 Hours Daily: Extended gaming sessions
• Custom Limit: Set your own daily time limit

2.2 Session Management

• Break Reminders: Automatic reminders every 30 minutes
• Session Timeout: Automatic logout after inactivity
• Cool-down Periods: Mandatory breaks between sessions
• Reality Checks: Regular time and spending awareness prompts

2.3 Weekly Limits

• 7 Hours Weekly: Balanced gaming schedule
• 14 Hours Weekly: Regular gaming limit
• 21 Hours Weekly: Extended gaming allowance
• Custom Weekly Limit: Personalized weekly time control

3. Account Control Tools

3.1 Gaming Activity Monitoring

• Session History: Track your gaming sessions and time spent
• Weekly Reports: Detailed gaming activity summaries
• Trend Analysis: Identify patterns in your gaming behavior
• Goal Setting: Set and track personal gaming time goals

3.2 Notification Settings

• Time Warnings: Alerts when approaching time limits
• Break Reminders: Scheduled break notifications
• Daily Summaries: End-of-day gaming activity reports
• Motivational Messages: Positive reinforcement for healthy gaming

3.3 Emergency Controls

• Panic Button: Immediate account suspension
• Crisis Support: Direct access to help resources
• Family Notification: Optional family member alerts
• Professional Referral: Connection to counseling services

4. How to Request Self-Exclusion

4.1 Online Request Process

4.2 What to Include in Your Request

• Your account username or email
• Preferred exclusion period
• Reason for self-exclusion (optional)
• Contact preferences for support
• Any specific concerns or needs

4.3 Response Times

• Emergency Requests: Immediate response (within 1 hour)
• Standard Requests: Within 4 hours
• Complex Cases: Within 24 hours
• Follow-up Support: Ongoing as needed

5. Support During Self-Exclusion

5.1 Available Support Services

• Confidential Counseling: Access to trained support staff
• Resource Referrals: Connection to professional help services
• Check-in Calls: Optional regular support contact
• Educational Materials: Information about healthy gaming habits

5.2 Professional Help Resources

5.3 Family and Friends Support

• Family Resources: Information for concerned family members
• Support Groups: Local and online support group referrals
• Educational Materials: Understanding gaming behavior resources
• Communication Tools: Guidance for family conversations

6. Returning After Self-Exclusion

6.1 Reactivation Process

• Cooling-off Period: Minimum 24-hour wait after exclusion ends
• Support Consultation: Optional discussion with support team
• New Limits Setting: Opportunity to set new gaming limits
• Resource Review: Access to updated support resources

6.2 Ongoing Support

• Regular check-ins available
• Enhanced monitoring tools
• Priority access to support services
• Personalized gaming recommendations

7. Contact Information